How to Deal with Difficult People: Smart Tactics for Overcoming the Problem People in Your Life [Lingua inglese] - Brossura

Hasson, Gill

Brossura

ISBN 10: 0857085670 ISBN 13: 9780857085672

Casa editrice: Capstone, 2014

Riassunto

DON’T LET PROBLEM PEOPLE GET TO YOU!

Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with.

Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.

This book will help you to:

• Understand what makes difficult people tick and how best to handle them
• Learn ways to confidently stand up to others and resist the urge to attack back
• Develop strategies to calmly navigate emotionally-charged situations
• Deal with all kinds of difficult people – hostile, manipulative and the impossible
• Know when to choose your battles, and when to walk away

Why let someone else’s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people – to make your life less stressful and a great deal easier.

Su questo libro

Informazioni sull?autore

Gill Hasson has 20 years’ experience teaching and writing on a range of issues to do with personal and professional development, mental health and wellbeing. She is the author of more than 22 books; the bestselling 'Mindfulness', 'Mindfulness Pocketbook', 'Emotional Intelligence' 'Positive Thinking' the Sunday Times bestseller 'How to Deal with 'Difficult People', plus other books on the subjects of resilience, communication skills and assertiveness.

Gill also writes books for children. She's written 8 books in the 'We Can Cope' series, including 'Put Your Worries Away.'

You can contact Gill by email at gillhasson@btinternet.com.

Dalla quarta di copertina

DON’T LET PROBLEM PEOPLE GET TO YOU!

Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with.

Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people.

This book explains how to cope with a range of situations with difficult people and to focus on what you can change.

This book will help you to:

• Understand what makes difficult people tick and how best to handle them
• Learn ways to confidently stand up to others and resist the urge to attack back
• Develop strategies to calmly navigate emotionally-charged situations
• Deal with all kinds of difficult people – hostile, manipulative and the impossible
• Know when to choose your battles, and when to walk away

Why let someone else’s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people – to make your life less stressful and a great deal easier.

Dettagli dell'edizione

• Editore: Capstone
• Data di pubblicazione: 2014
• Lingua: Inglese
• ISBN 10: 0857085670
• ISBN 13: 9780857085672
• Rilegatura: Copertina flessibile
• Numero di pagine: 208
• Contatto del produttore: non disponibile
• Persona responsabile: non disponibile