Argues that 30 percent of a company's costs are for activities which do not benefit the customer, offering strategies for measuring and developing workflows which add value to the customer
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Jeremy Hope is a Director of the Beyond Budgeting Roundtable, a not-for-profit collaborative that designs new performance management processes. He is a chartered accountant and a co-author of Transforming the Bottom Line and Competing in the Third Wave. He is a former venture capitalist and founder of several businesses. He lives in West Yorkshire, England.
Book by Hope Tony Hope Jeremy
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