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John S. Hammond is an internationally known decision-making consultant specializing in negotiation and corporate strategy, and a former professor at Harvard Business School.
Preface
1. Making Smart Choices--How to think about your whole decision problem: a proactive approach
2. Problem--How to define your decision problem to solve the right problem
3. Objectives--How to clarify what you're really trying to achieve with your decision
4. Alternatives--How to make smarter choices by creating better alternatives to choose from
5. Consequences--How to describe how well each alternative meets your objectives
6. Tradeoffs--How to make tough compromises when you can't achieve all your objectives at once
7. Uncertainty--How to think about and act on uncertainties affecting your decision
8. Risk Tolerance--How to account for your appetite for risks
9. Linked Decisions--How to plan ahead by effectively coordinating current and future decisions
10. Psychological Traps--How to avoid some of the tricks your mind can play on you when you're deciding
11. The Wise Decision Maker--How to make smart choices a way of life
12. A Roadmap to Smart Choices
About the Authors
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