Return on Investment in Training and Performance Improvement Programs: A Step-by-Step Manual for Calculating the Financial Return - Rilegato

Phillips, Jack J.

Rilegato

ISBN 10: 0884154920 ISBN 13: 9780884154921

Casa editrice: Gulf Publishing Co, 1997

Riassunto

Any human resource manager knows they contribute to their organization's bottom line--here's how to prove it.

This groundbreaking book guides the reader through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus:
* ten post-program data collection methods
* ten strategies for determining the amount of improvement that is directly linked to training programs
* ten techniques for converting both hard and soft data to monetary values

This book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes you through the ROI process step-by-step.

Don't wait for the budget axe. With this book, you get the strategy you need to turn your training/HRD department into a visible, indispensable profit center.
Any human resource manager knows they contribute to their organization's bottom line--here's how to prove it.

This groundbreaking book guides the reader through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus:
* ten post-program data collection methods
* ten strategies for determining the amount of improvement that is directly linked to training programs
* ten techniques for converting both hard and soft data to monetary values

This book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes you through the ROI process step-by-step.

Don't wait for the budget axe. With this book, you get the strategy you need to turn your training/HRD department into a visible, indispensable profit center.

Su questo libro

Recensione

'The only work today which provides a step-by-step process for conducting meaningful and shatter-proof return on investment analyses.'
Toni Hodges, Manager, Measurements, Bell Atlantic Network Services, Inc.

'Return on Investment in Training and Performance Improvement Programs' is an answer to what executives are asking for- sound measurement of return on training investments. Jack Phillips summarizes everything a practitioner needs to know and do.'
William C. Byham, President and CEO, Development Dimensions International, Author of 'Zapp! The Lightening of Empowerment' and 'HeroZ!'

'In this important new book, Jack Phillips provides a comprehensive and cutting-edge treatment for ROI in training. The book is a 'must' for the library of any Training and Development or Human Performance Improvement practitioner.'
William J. Rothwell, Ph.D, Professor, Human Resource Development, Penn State University.

L'autore

Jack J. Phillips, PhD, is a world-renowned expert on measurement and evaluation and chair of the ROI Institute, Inc., which provides consulting services, workshops and keynote addresses for Fortune 500 companies and major organizations around the world. He developed the ROI MethodologyT, a revolutionary process that provides bottom-line figures and accountability for all types of training, performance improvement, human resources and technology programs and is used worldwide by corporations, governments and non-profit organizations. His expertise in measurement and evaluation is based on nearly thirty years of corporate experience in five industries. He has served as training and development manager at two Fortune 500 firms, senior HR officer at two firms, president of a regional federal savings bank, and management professor at a major state university. Phillips is the author or editor of more than 30 books and more than 100 articles.

Dettagli dell?edizione

• Editore: Gulf Publishing Co
• Data di pubblicazione: 1997
• ISBN 10: 0884154920
• ISBN 13: 9780884154921
• Rilegatura: Copertina rigida
• Lingua: Inglese
• Numero di pagine: 246