User-Centered Information Design for Improved Software Usability - Rilegato

Henry, Pradeep

 
9780890069462: User-Centered Information Design for Improved Software Usability

Sinossi

This book approaches technical writing from its role in the larger software usability context. It discusses designing the four information components of software usability: labels, messages, online support elements such as Help, and printed support elements such as a user's guide. The focus is on User-Centered Information Design (UCID), and several chapters discuss key features of the UCID process and managing UCID. Also addresses achieving information design goals and a two-level approach to evaluating information. Annotation c. by Book News, Inc., Portland, Or.

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Product Description

This text helps the reader generate clear, effective documentation that is tailored to the information requirements of the end-user. Written for technical writers and their managers, quality assurance experts, and software engineers, the book describes a user-centered information design method (UCID) that should help ensure documentation conveys significant information for the user. The UCID shows how to: integrate the four major information components of a software system - user interface labels, messages, online and printed documentation; make sure these elements work together to improve usability; deploy iterative design and prototyping procedures that minimize flaws and save time and money; and guide technical writers effectively.

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