The hype and fear, globally, that surrounds service automation, robots and the future of work need to be punctured by in-depth research. This book, by Professors Leslie Willcocks and Mary Lacity, captures a year's worth of learning about service automation based on a survey, in-depth client case studies, and interviews with service automation clients, providers, and advisors. The authors cleverly embed today's empirical lessons into the broader history and context of automation, as a vital key in understanding the fast-rising phenomenon of service automation. The authors give a balanced, informed and compelling view on gaining the many benefits, as well as managing the downsides, of present and future technologies. The book has a number of key selling points: The authors are globally recognised for outstanding, world-class research; the book describes types of automation and gives evidence for multiple business benefits; in-depth case studies are included - from clients, providers and advisors of service automation; 25 key lessons are given, on how to deploy service automation in the workplace and there is a focus on the future of work, including robotic process automation, with valuable predictions and critique.
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EUR 9,79 per la spedizione da Regno Unito a Italia
Destinazione, tempi e costiEUR 0,54 per la spedizione da U.S.A. a Italia
Destinazione, tempi e costiDa: BoundlessBookstore, Wallingford, Regno Unito
Condizione: Good. Little wear to boards. Content is clean and bright. Good DJ with small tear to rear corner that has been tape repaired. Codice articolo 9999-9995503143
Quantità: 1 disponibili
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
Paperback. Condizione: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Codice articolo GOR007972138
Quantità: 1 disponibili
Da: Bahamut Media, Reading, Regno Unito
Hardcover. Condizione: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Codice articolo 6545-9780956414564
Quantità: 3 disponibili
Da: AwesomeBooks, Wallingford, Regno Unito
Hardcover. Condizione: Very Good. Service Automation: Robots and the Future of Work 2016 This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Codice articolo 7719-9780956414564
Quantità: 3 disponibili
Da: Brit Books, Milton Keynes, Regno Unito
Hardcover. Condizione: Used; Very Good. ***Simply Brit*** Welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there is something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality. Codice articolo 4185337
Quantità: 1 disponibili
Da: Bookmonger.Ltd, HILLSIDE, NJ, U.S.A.
hardcover. Condizione: Very Good. Crease on cover*. Codice articolo mon0000699031
Quantità: 1 disponibili
Da: gudrunsbooks, WADHURST, Regno Unito
Hardcover. Condizione: As New. Condizione sovraccoperta: As New. First Edition. ALL AS NEW. PRISTINE COPY. No inscriptions or marks. Original price £20 in 2016. The DJ is as new. Totally bright and clean and with no shelfwear whatsoever. The book itself has blue hardback covers and is also as new. The pages are totally bright and clean and the spine is tight. 304 pages. " The hype and fear, globally, that surrounds service automation, robots and the future of work need to be punctured by in-depth research." This book, by Professors Leslie Willcocks and Mary Lacity, captures a year's worth of learning about service automation. This as new copy is being sold by a longstanding UK bookseller and NOT as mass lister., ie., this means that the book you receive will not possibly be ex-library or damaged in any way. Light to post within the UK. PLEASE note that international orders will incur a small amount of extra postage. An excellent copy in every way. Codice articolo 003289
Quantità: 1 disponibili
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Hardcover. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.85. Codice articolo G0956414567I4N00
Quantità: 1 disponibili
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Hardcover. Condizione: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less 1.85. Codice articolo G0956414567I2N00
Quantità: 1 disponibili
Da: Better World Books: West, Reno, NV, U.S.A.
Condizione: Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects. Codice articolo 46602829-6
Quantità: 1 disponibili