The Service Systems Toolbox - Brossura

John Bicheno

 
9780956830708: The Service Systems Toolbox

Sinossi

A book on lean service and office improvement, this is an update of The Lean toolbox for Service Systems but incorporates Lean Thinking, Systems Thinking and Design Thinking. It contains sections on philosophy and description of the most practical tools.A strong features is the contingency approach - different approaches for different service and administration situations. The earlier edition enjoyed strong sales in the UK and USA.

Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.

Altre edizioni note dello stesso titolo

9780954124441: The Lean Toolbox for Service Systems

Edizione in evidenza

ISBN 10:  0954124448 ISBN 13:  9780954124441
Casa editrice: Picsie Books, 2008
Brossura