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Book by John Tschohl
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The Customer Is Boss: A Practical Guide for Getting What You Paid for and More
Editore:
Best Sellers Publishing, 2001
ISBN 10: 0963626809
ISBN 13: 9780963626806
Antico o usato
Rilegato
Da: -OnTimeBooks-, Phoenix, AZ, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: good. Vicky Stavig (illustratore). A copy that has been read, remains in good condition. All pages are intact, and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear, and the copy can include "From the library of" labels or previous owner inscriptions. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships via media mail. Codice articolo OTV.0963626809.G
Compra usato
EUR 11,45
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Spedito in U.S.A.
Spedito in U.S.A.
Quantità: 1 disponibili
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The Customer Is Boss: A Practical Guide for Getting What You Paid for and More
Editore:
Best Sellers Publishing, 2001
ISBN 10: 0963626809
ISBN 13: 9780963626806
Nuovo
Rilegato
Prima edizione
Copia autografata
Da: Mad Hatter, West Kelowna, BC, Canada
Valutazione del venditore 4 su 5 stelle
Condizione: New. Vicky Stavig (illustratore). U.S.A.: Best Sellers Publishing, 2001. 1st Edition . New/New. 8vo - over 7¾ - 9¾" tall. Autographed by Author. Tight clean copy.The Customer is Boss reveals how you can obtain exceptional service in terms of promptness, courtesy, convenience, product knowledge, and a service person's ability to actually solve a problem for you. It provides specific steps you can take to both prevent bad service and change bad service to good service in a calm, reasoned, effective manner. The guidelines provided in John Tschohl's book show how to effectively challenge bad customer service and gain satisfaction in the dealings with service providers. 220 pp. Codice articolo 004482
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EUR 32,69
Spedizione EUR 18,52
Spedito da Canada a U.S.A.
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