Scaling Conversations: How Leaders Access the Full Potential of People - Rilegato

Macleod, Dave

Rilegato

ISBN 10: 1119764459 ISBN 13: 9781119764458

Casa editrice: John Wiley & Sons Inc, 2021

Riassunto

Find out what your customers and employees are really thinking with this indispensable resource

Scaling Conversations: How Leaders Access the Full Potential of People delivers invaluable strategies for how leaders can make their communications more inclusive and access the voices of those employees who rarely feel empowered to speak up. As constituent numbers scale, leaders have traditionally struggled to make communications a conversation with the entire organization, settling instead for small focus groups, talking at people in town halls, and delivering surveys after the fact. The result is exclusive, narrow decision-making that disengages and under-utilizes talent and human capital. And now, as the remote environment grows, the challenge and imperative for engaging conversations on a wider scale is even greater.

Scaling Conversations provides the solution. Having led a remote team for over a decade and having worked with thousands of leaders across North America, Dave MacLeod teaches you how to:

• Scale your business by listening to the voices that really matter
• Access and maximize the human capital in your organization
• Make decisions that create unity and move the group forward
• Decrease employee turnover caused by poor communication

Within these pages, you'll learn how to better facilitate conversations with a wider and more representative array of clients and employees, and not just the loudest ones in the town hall meeting or Slack channel. Perfect for any leader who's responsible for understanding what employees are really feeling and thinking, Scaling Conversations also belongs on the bookshelves of anyone who wants to learn how to discover what the “silent majority,” who are often drowned out by the loudest people in the room, actually believes.

Su questo libro

Informazioni sull?autore

DAVE MACLEOD is the CEO and a co-founder of ThoughtExchange, the leading Enterprise Discussion Management platform for scaling conversations that is used by leaders of some of the world’s biggest brands and most innovative public organizations. Prior to ThoughtExchange, Dave was a successful entrepreneur who designed businesses and events focused on innovating live group communication. Outside of work, Dave is a busy dad of three and a lover of the outdoors.

Dalla quarta di copertina

Humans struggle to engage in effective communication as a group’s size increases. After a certain point, only the loudest and most insistent are heard, while the more discreet among us are drowned out and effectively silenced. The strategies typically used by leaders to bring more voices into organizational decisions, like town halls and general surveys, are often ineffective or only for show.

In Scaling Conversations: How Leaders Access the Full Potential of People, executive and author Dave MacLeod delivers a set of invaluable strategies for how leaders can make their communications more inclusive and gain access to the voices of those employees who rarely feel comfortable speaking up.

You’ll learn to make full use of your talent and human capital and gain valuable tools to access the full potential of all members of your organization, make informed decisions that enable unity and cohesion around a commonly shared goal, and decrease employee turnover caused by poor communication.

Scaling Conversations is an invaluable guide to turning down the volume on the most insistent voices and hearing what the “silent majority” has to say.

Dettagli dell'edizione

• Editore: John Wiley & Sons Inc
• Data di pubblicazione: 2021
• Lingua: Inglese
• ISBN 10: 1119764459
• ISBN 13: 9781119764458
• Rilegatura: Copertina rigida
• Numero di pagine: 181
• Contatto del produttore: non disponibile
• Persona responsabile: non disponibile