A pragmatic framework for nonprofit digital transformation that embraces the human-centered nature of your organization
The Smart Nonprofit turns the page on an era of frantic busyness and scarcity mindsets to one in which nonprofit organizations have the time to think and plan — and even dream. The Smart Nonprofit offers a roadmap for the once-in-a-generation opportunity to remake work and accelerate positive social change. It comes from understanding how to use smart tech strategically, ethically and well.
Smart tech does rote tasks like filling out expense reports and identifying prospective donors. However, it is also beginning to do very human things like screening applicants for jobs and social services, while paying forward historic biases. Beth Kanter and Allison Fine elegantly outline the ways smart nonprofits must stay human-centered and root out embedded bias in order to success at the compassionate and creative work that only humans can and should do.
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BETH KANTER is a thought leader in digital transformation and well-being in the nonprofit workplace. She is the co-author of the award-winning Happy Healthy Nonprofit: Impact without Burnout and co-author with Allison Fine of the bestselling The Networked Nonprofit.
ALLISON FINE is among the nation’s preeminent writers and strategists on the use of technology for social good. She is the author of the award-winning Momentum: Igniting Social Change in the Connected Age and of Matterness: Fearless Leadership for a Social World.
The Smart Nonprofit is a jargon-free roadmap for nonprofit staff, boards, volunteers and funders. It describes the ways that smart tech will automate many of the time-consuming administrative tasks that make work feel overwhelming and endless, and that lead to burnout and a lack of forward progress. Smart nonprofits are organizations of any size that use artificial intelligence and other “smart” technologies to create a “dividend of time,” a gift of new time that can be spent with clients and donors, preventing crises, or even thinking, learning and dreaming!
Smart tech does rote tasks like filling out expense reports and identifying prospective donors. However, smart tech is also beginning to do very human jobs like screening applicants for jobs and social services, while paying forward historic biases. Beth Kanter and Allison Fine elegantly outline the ways smart nonprofits stay human-centered, anti-biased and continue to do the compassionate and creative work that only humans can and should do.
This book introduces the basic concepts and history of smart technology in nontechnical language. The authors lay out a set of principles for the ethical use of AI, provide a slew of practical advice and case studies for introducing smart tech into nonprofit organizations, and present a stirring manifesto that will inspire us all to work toward a better, smarter, and more human-centered future.
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