Articoli correlati a A Guide to Computer User Support for Help Desk &...
Sinossi
Current or future user-support professionals discover the critical people skills and exceptional technical knowledge to provide outstanding support with Beisse's A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS, 5E. This useful guide focuses on the informational resources and technical tools needed most to function effectively in a support position. Readers learn to handle troubleshooting and problem solving, successfully communicate with clients, determine a client's specific needs, train end-users and even handle budgeting and other management priorities. This edition prepares readers to work with the latest developments, from Web and e-mail-based support to Windows 7 and cloud computing. Leading HelpSTAR and Microsoft Office Project Professional 2010 software accompanying the text further reinforce user-support knowledge and skills.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
Product Description
Book by Beisse Fred
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
Compra nuovo
Visualizza questo articolo
EUR 68,58
EUR 25,80 per la spedizione da U.S.A. a Italia
Destinazione, tempi e costiRisultati della ricerca per A Guide to Computer User Support for Help Desk &...
Foto dell'editore
A Guide to Computer User Support for Help Desk and Support Specialists, 5th Edition
Editore:
Course Technology Cengage Learning, 2012
ISBN 10: 113318782X
ISBN 13: 9781133187820
Antico o usato
Paperback
Da: ThriftBooks-Reno, Reno, NV, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 2.3. Codice articolo G113318782XI3N00
Quantità: 1 disponibili
Foto dell'editore
A Guide to Computer User Support for Help Desk and Support Specialists, 5th Edition
Editore:
Course Technology Cengage Learning, 2012
ISBN 10: 113318782X
ISBN 13: 9781133187820
Antico o usato
Paperback
Da: ThriftBooks-Phoenix, Phoenix, AZ, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 2.3. Codice articolo G113318782XI3N00
Quantità: 1 disponibili
Foto dell'editore
A Guide to Computer User Support for Help Desk and Support Specialists, 5th Edition
Editore:
Course Technology Cengage Learning, 2012
ISBN 10: 113318782X
ISBN 13: 9781133187820
Antico o usato
Paperback
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Codice articolo G113318782XI3N00
Quantità: 1 disponibili
Foto dell'editore
A Guide to Computer User Support for Help Desk and Support Specialists, 5th Edition
Editore:
Course Technology Cengage Learning, 2012
ISBN 10: 113318782X
ISBN 13: 9781133187820
Antico o usato
Paperback
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Good. No Jacket. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 2.3. Codice articolo G113318782XI3N10
Quantità: 1 disponibili
Foto dell'editore
A Guide to Computer User Support for Help Desk and Support Specialists, 5th Edition
Editore:
Course Technology Cengage Learning, 2012
ISBN 10: 113318782X
ISBN 13: 9781133187820
Antico o usato
Paperback
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Codice articolo G113318782XI3N00
Quantità: 2 disponibili
Foto dell'editore
A Guide to Computer User Support for Help Desk and Support Specialists
Da: Better World Books, Mishawaka, IN, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects. Codice articolo 6238981-6
Quantità: 3 disponibili
Foto dell'editore
A Guide to Computer User Support for Help Desk and Support Specialists
Da: Better World Books, Mishawaka, IN, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Good. Used book that is in clean, average condition without any missing pages. Codice articolo 4304353-75
Quantità: 3 disponibili
Foto dell'editore
A Guide to Computer User Support for Help Desk and Support Specialists, 5th Edition
Editore:
Course Technology Cengage Learning, 2012
ISBN 10: 113318782X
ISBN 13: 9781133187820
Antico o usato
paperback
Da: Orion Tech, Kingwood, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
paperback. Condizione: Good. Codice articolo 113318782X-3-33731031
Quantità: 1 disponibili
Foto dell'editore
A Guide to Computer User Support for Help Desk and Support Specialists, 5th Edition
Editore:
Course Technology Cengage Learning (edition 5), 2012
ISBN 10: 113318782X
ISBN 13: 9781133187820
Antico o usato
Paperback
Da: BooksRun, Philadelphia, PA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Fair. 5. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way. Markings in workbook. Codice articolo 113318782X-7-1-117
Quantità: 1 disponibili
Foto dell'editore
A Guide to Computer User Support for Help Desk & Support Specialists
Editore:
Course Technology Ptr, USA, 2012
ISBN 10: 113318782X
ISBN 13: 9781133187820
Antico o usato
Softcover
Da: a2zbooks, Burgin, KY, U.S.A.
Valutazione del venditore 5 su 5 stelle
Softcover. Condizione: Very Good. Fifth Edition. Text appears to have multiple markings such as highlighting, underlining & writing. Cover has wear and corner bumps. The spine is in good condition with some wear. Quantity Available: 1. Shipped Weight: Under 1 kilo. Category: Education; ISBN: 113318782X. ISBN/EAN: 9781133187820. Pictures of this item not already displayed here available upon request. Inventory No: 1561037272. Codice articolo 1561037272
Quantità: 1 disponibili