The ninth edition continues to acknowledge and emphasize the essential uniqueness of service management. The text is organized in four parts: Part One: Understanding Services, which provides a historical context as well as distinguishes the distinctive characteristics of service operations; Part Two: Designing the Service Enterprise, which covers designing the service enterprise to support the competitive strategy; Part Three: Managing Service Operations that details topics such as Managing Capacity, Demand and Waiting Lines and Service Supply Relationships and; Part Four: Quantitative Models for Service Management that addresses forecasting and managing service inventory.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
GRATIS per la spedizione in U.S.A.
Destinazione, tempi e costiGRATIS per la spedizione in U.S.A.
Destinazione, tempi e costiDa: BooksRun, Philadelphia, PA, U.S.A.
Loose Leaf. Condizione: New. 9. Brand new item, never opened! Ship within 24hrs. APO/FPO addresses supported. Codice articolo 1260167143-9-1
Quantità: 3 disponibili
Da: BooksRun, Philadelphia, PA, U.S.A.
Paperback. Condizione: Good. 9. Ship within 24hrs. Satisfaction 100% guaranteed. APO/FPO addresses supported. Codice articolo 1260167143-11-1
Quantità: 1 disponibili
Da: BooksRun, Philadelphia, PA, U.S.A.
Paperback. Condizione: Fair. 9. Heavy wear. Ship within 24hrs. Satisfaction 100% guaranteed. APO/FPO addresses supported. Codice articolo 1260167143-7-1-13
Quantità: 1 disponibili
Da: Revaluation Books, Exeter, Regno Unito
Paperback. Condizione: Brand New. 9th unbnd edition. 520 pages. 10.75x8.25x0.75 inches. In Stock. Codice articolo 1260167143
Quantità: 1 disponibili
Da: Sizzler Texts, SAN GABRIEL, CA, U.S.A.
Soft cover. Condizione: New. Condizione sovraccoperta: New. International Edition. **INTERNATIONAL EDITION** Read carefully before purchase: This book is the international edition in mint condition with the different ISBN and book cover design, the major content is printed in full English as same as the original North American edition. The book printed in black and white, generally send in twenty-four hours after the order confirmed. All shipments go through via USPS/UPS/DHL with tracking numbers. Great professional textbook selling experience and expedite shipping service. Codice articolo ABE-1545481014935
Quantità: Più di 20 disponibili
Da: Aideo Books, San Marino, CA, U.S.A.
Trade paperback. Condizione: New in new dust jacket. 9th ed. INTERNATIONAL EDITION. ***INTERNATIONAL EDITION*** Read carefully before purchase: This book is the international edition in mint condition with the different ISBN and book cover design, the major content is printed in full English as same as the original North American edition. The book printed in black and white, generally send in twenty-four hours after the order confirmed. All shipments contain tracking numbers. Great professional textbook selling experience and expedite shipping service. sheets & binder. 544 p. Audience: General/trade. Codice articolo K010DA0001391
Quantità: Più di 20 disponibili