The Retention Revolution: 7 Surprising (and Very Human!) Ways to Keep Employees Connected to Your Company - Rilegato

Keswin, Erica

 
9781265158682: The Retention Revolution: 7 Surprising (and Very Human!) Ways to Keep Employees Connected to Your Company

Sinossi

Wall Street Journal Bestseller and Publishers Weekly Bestseller

Build a business with relationships at the center, and you will seize the competitive edge in today’s volatile job/or talent market

People are quitting their jobs in droves, then coming back. Employees are demanding flexibility, while some leaders insist they return to the physical office. Remote work is incredibly convenient but complicated. The job market is always in flux, but one thing is for sure: the last few years have presented the greatest challenges the business world has ever faced. Don’t freak out. If you accept the new reality and harness the incredible power of healthy, authentic relationships, you can seize the competitive edge in this new world of work.

In The Retention Revolution, Keswin makes the case for completely rethinking the nature of work, workers, and workplaces. Rather than view a workforce as a talent pool filled with loyal company employees, you should look at it as a constantly flowing river of dynamic, robust human beings, where people come and go—and often come back. Keswin walks you through this reframing process and replaces seven old ideas that don’t serve anyone anymore with powerful new concepts that drive organizational success, including:

  • New: Dynamic change is what powers people and organizations
  •       Old: Stability leads to growth   

  • New: Autonomy and flexibility make work work
  •      Old: People are only working when you can see them    

  • New: Developing your tech intelligence is paramount
  •       Old: The more technology, the better

  • New: Companies benefit from well-adjusted employees; personal development is professional development
  •       Old: Professional development should be job-related 

    This game-changing playbook is filled with accessible and actionable case studies and research that will prove how transforming these old ideas into new beginnings is good for people, great for business, and just might change the world.

    With The Retention Revolution, you have everything you need to form deep connections with employees (and even potential employees), starting with the organization’s very first contact with the person and extending to throughout the person’s entire career.



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    Informazioni sull?autore

    Erica Keswin is a business strategist who has worked for the past 25 years with some of the world’s most iconic brands as a consultant, speaker, author, and professional dot-connector. Her work and insights can be seen in varied media outlets, including The New York Times, Harvard Business Review, Forbes, Huffington PostO magazine, Entrepreneur, Better Homes and Gardens, Mogul, Conscious Company, Quartz, and Fast Company. Keswin was named one of Marshall Goldsmith’s Top 100 Coaches and one of Business Insider’s most innovative coaches of 2020.





    Dalla quarta di copertina

    "People don’t just quit bad jobs and bad bosses—they leave toxic cultures. In the wake of the Great Resignation, Erica Keswin offers an engaging, practical look at how to build a workplace where current employees want to stay and those who have left can’t wait to come back."
    Adam Grant, #1 New York Times bestselling author of Think Again and Hidden Potential, and host of the TED podcast WorkLife

    "Once again, Erica has given us the book every leader needs to read. The third in her 'human trilogy,' Erica’s insightful, accessible, timely book revolutionizes our thoughts about retention and the power of human connection."
    Katie Couric, journalist and bestselling author

    "I can’t think of a better way to embrace the long game than to completely reframe the way we think about work postpandemic. In The Retention Revolution, Erica Keswin demonstrates that people-first best practices create a virtuous cycle for all stakeholders."
    —Dorie Clark, Wall Street Journal bestselling author of The Long Game and executive education faculty, Duke University Fuqua School of Business

    "Vulnerability at work is here to stay. And while we’re all still figuring out exactly what that looks like in the workplace, Erica Keswin’s book, The Retention Revolution, makes it clear that people want to express themselves, feel respected, and bring their full human selves to work. This book is for any leader wanting to invest in their people—yes, even with all the big feelings that come with them."
    —Liz Fosslien and Mollie West Duffy, coauthors of the Wall Street Journal bestseller No Hard Feelings: The Secret Power of Embracing Emotions at Work and Big Feelings: How to Be Okay When Things Are Not Okay

    "The Retention Revolution lays out the best ideas and the coolest innovations in management that came out of the pandemic period. A must-read for staying ahead of the curve."
    —Peter Cappelli, George W. Taylor Professor of Management; director, Center for Human Resources The Wharton School; and professor of Education University of Pennsylvania

    "For decades we’ve held a collective story about what work should look like. But recent years and events have shown us that the old story was keeping us stuck in a vicious cycle that didn’t really serve anyone. Erica Keswin’s book, The Retention Revolution, asks us to rewrite the story of work and life. This book shows us how to move through the growing pains of change to reimagine a world of work that better serves all stakeholders, creating a virtuous cycle. And it all starts with empathy and connection."
    —Lori Gottlieb, New York Times bestselling author of Maybe You Should Talk to Someone and cohost of the Dear Therapists podcast

    "The Retention Revolution shows us why we need to put the human back into our retention strategies and provides practical guidance that companies can use to keep current and past employees connected in ways that benefit the organization, its people, and society."
    —Jen Fisher, Wall Street Journal bestselling author of Work Better Together and chief well-being officer, Deloitte

    "Post pandemic, leaders and employers have been reminded of the human condition and that prioritizing DEI, well-being, and employee education and development are table stakes. As Erica Keswin so aptly points out in her book, The Retention Revolution, we have to reimagine our relationship with our employees to one of connection, support, and trust. We need to create an experience that allows employees to be and become their best—even if it means the programs we offer develop them right out the door! The Retention Revolution is a smart guide for leaders who get it—because they know that their people will create value at their current companies and beyond."
    —Marissa Andrada, former chief people officer, Chipotle; board director, Krispy Kreme; and host of Culture Cast

    "During Covid, we all had to recalculate our work and lives as our world was turned upside down. But the pandemic also gave us an opportunity to recalculate our very assumptions about work itself. Especially at a time when we have five different generations navigating this new world of work. In her book, The Retention Revolution, Erica Keswin asks leaders to let go of old ideas that don’t serve anyone anymore and instead bravely embrace new ways of working that work for all."
    —Lindsey Pollak, New York Times Bestselling author of The Remix: How to Lead and Succeed in the Multigenerational Workplace

    "The pandemic saw a record number of women leave the workforce due to caregiving responsibilities that overwhelmingly fall on women. And we haven’t seen a full recovery since. Smart leaders, as Erica Keswin shares in her book, The Retention Revolution, will make flexibility a core pillar of their workplace, no matter the ups and downs of the economy. Because smart leaders know that making work more equitable, inclusive, and fair is good for business. Smart leaders will read this book today!
    —Eve Rodsky, New York Times bestselling author of Fair Play

    "Succeeding as a founder is tough, and the odds are stacked against you. But building a truly human workplace while you grow your startup is a smart way to create a competitive advantage. In her book, The Retention Revolution, Erica Keswin reframes key ideas about how we work, which leaders in any company—from startups to multinational conglomerates—can embrace and implement."
    —Alisa Cohn, executive coach and author of From Start-Up to Grown-Up

    "To succeed in the new, ever-changing world of work, every leader needs to reevaluate what work means, what workplaces are even for, and how we connect with our people. In The Retention Revolution, Erica Keswin makes a clear case for prioritizing and honoring our relationships with employees—and sharp advice for how to do that—in order to cultivate an environment of trust and retain our best talent."
    —Amy Gallo, author of Getting Along: How to Work with Anyone (even Difficult People) and contributing editor, Harvard Business Review




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