Articoli correlati a A Guide to Computer User Support for Help Desk &...
Sinossi
Current or future user-support professionals discover the critical people skills and exceptional technical knowledge to provide outstanding support with Beisse's A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS, 6E. This useful guide focuses on the informational resources and technical tools needed most to function effectively in a support position. Readers learn to handle troubleshooting and problem solving, successfully communicate with clients, determine a client's specific needs, train end-users and even handle budgeting and other management priorities. This edition prepares readers to work with the latest developments, from Web and e-mail-based support to Windows 7 and cloud computing. Leading HelpSTAR and Microsoft Office Project Professional 2010 software accompanying the text further reinforce user-support knowledge and skills.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
Compra usato
Condizioni: molto buonoShips from the UK. Former library...
Visualizza questo articolo
EUR 18,73
EUR 5,73 per la spedizione da Regno Unito a Italia
Destinazione, tempi e costiCompra nuovo
Visualizza questo articolo
EUR 51,10
EUR 25,54 per la spedizione da U.S.A. a Italia
Destinazione, tempi e costiRisultati della ricerca per A Guide to Computer User Support for Help Desk &...
Foto dell'editore
A Guide to Computer User Support for Help Desk and Support Specialists
Da: Better World Books Ltd, Dunfermline, Regno Unito
Valutazione del venditore 5 su 5 stelle
Condizione: Very Good. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Codice articolo 9645859-6
Quantità: 1 disponibili
Foto dell'editore
A Guide to Computer User Support for Help Desk and Support Specialists
Editore:
Cengage Learning, Inc, 2014
ISBN 10: 1285852680
ISBN 13: 9781285852683
Antico o usato
Brossura
Da: Buchpark, Trebbin, Germania
Valutazione del venditore 5 su 5 stelle
Condizione: Gut. Zustand: Gut | Sprache: Englisch | Produktart: Bücher. Codice articolo 24622039/3
Quantità: 1 disponibili
Foto dell'editore
A Guide to Computer User Support for Help Desk and Support Specialists
Da: Bulrushed Books, Moscow, ID, U.S.A.
Valutazione del venditore 4 su 5 stelle
Condizione: Acceptable. LIGHTNING FAST SHIPPING! A heavily used, but still working copy. Coffee stain and wrinkling to the edge of the pages when a tired undergrad fell asleep and knocked their cup over on their books. The binding and pages of the book have been reinforced with tape, has tape and stickers on the cover, as well as lots of notes (some of the answers in the learning activities may be filled in) on the pages. Definitely not pretty, but it's a working copy at a great price that ships fast. ~ Book does NOT contain an access code or CD/DVD. Codice articolo #56C-00275
Quantità: 4 disponibili
Foto dell'editore
A Guide to Computer User Support for Help Desk and Support Specialists:
Da: TextbookRush, Grandview Heights, OH, U.S.A.
Valutazione del venditore 4 su 5 stelle
Condizione: Good. Ships SAME or NEXT business day. We Ship to APO/FPO addr. Choose EXPEDITED shipping and receive in 2-5 business days within the United States. See our member profile for customer support contact info. We have an easy return policy. Codice articolo 52435306
Quantità: 1 disponibili
Foto dell'editore
A Guide to Computer User Support for Help Desk and Support Specialists
Da: Toscana Books, AUSTIN, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: new. Excellent Condition.Excels in customer satisfaction, prompt replies, and quality checks. Codice articolo Scanned1285852680
Quantità: 1 disponibili
Foto dell'editore
A Guide to Computer User Support for Help Desk and Support Specialists
Editore:
Cengage Learning (edition 6), 2014
ISBN 10: 1285852680
ISBN 13: 9781285852683
Antico o usato
Paperback
Da: BooksRun, Philadelphia, PA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Fair. 6. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way. Codice articolo 1285852680-7-1-13
Quantità: 1 disponibili
Foto dell'editore
A Guide to Computer User Support for Help Desk and Support Specialists
Editore:
Cengage Learning (edition 6), 2014
ISBN 10: 1285852680
ISBN 13: 9781285852683
Antico o usato
Paperback
Da: BooksRun, Philadelphia, PA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Good. 6. It's a preowned item in good condition and includes all the pages. It may have some general signs of wear and tear, such as markings, highlighting, slight damage to the cover, minimal wear to the binding, etc., but they will not affect the overall reading experience. Codice articolo 1285852680-11-1
Quantità: 1 disponibili
Foto dell'editore
A Guide to Computer User Support for Help Desk and Support Specialists
Da: HPB-Red, Dallas, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! Codice articolo S_443950368
Quantità: 1 disponibili
Immagini fornite dal venditore
Guide to Computer User Support for Help Desk & Support Specialists
Da: GreatBookPrices, Columbia, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers. Codice articolo 21073387-5
Quantità: 13 disponibili
Foto dell'editore
A Guide to Computer User Support for Help Desk and Support Specialists
Da: Textbooks_Source, Columbia, MO, U.S.A.
Valutazione del venditore 5 su 5 stelle
paperback. Condizione: Good. 6th Edition. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes). Codice articolo 001415312U
Quantità: Più di 20 disponibili