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Excerpt from Implementation Politics: Top Management Support and User Involvement
An alternative explanation, which addresses all of these objections, explains resistance to information systems as a lack of consonance between the distribution of power implied by an information system and the distribution of power existing in the organization.
Thus, the origins of resistance. Here, power is defined as the ability to get one's way over objections. Thus, the origins of resistance are found, not in the presence or absense of any particular tactic for introducing change, but in the interaction of the substance of the change with its organizational context. Clearly, the power distribution of an organization is not the only substantive dimension which could be changed by the introduction of a system with certain design features. Other dimensions include the task variety, importance and autonomy of middle managers' jobs and social interaction patterns or job-related communication channels. But organizational power structures influence a great deal of the behavior of individuals, groups, and subunits contained in them. Therefore, power structure changes introduced by computer-based systems comprise an efficient and fruitful starting point for identifying the organizational impacts of systems and, hence, the causes of resistance to them.
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Implementation Politics: Top Management Support and User Involvement
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Paperback. Condizione: New. Print on Demand. This book takes an in-depth look at the contrasting fortunes of a novel production planning system implemented in two factories of the same division within a major corporation. Through the study of historical company documents and interviews with people who worked on the project, the author examines how concepts of politics and power help explain resistance to organizational change, particularly when it comes to new technologies. The author argues that the system's success or failure at each factory was significantly affected by how well it aligned with pre-existing power structures, reflecting struggles over resources, influence, and the allocation of rewards. This book will be of interest to anyone who has ever wondered why employees or colleagues resist new technologies or ways of doing things, or why some changes succeed while others fail. By shedding light on these dynamics, this book makes an important contribution to the business and management literature on the implementation of new technologies. This book is a reproduction of an important historical work, digitally reconstructed using state-of-the-art technology to preserve the original format. In rare cases, an imperfection in the original, such as a blemish or missing page, may be replicated in the book. print-on-demand item. Codice articolo 9781331457022_0
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