Pretending You Care: The Retail Employee Handbook - Brossura

Feuti, Norman

Brossura

ISBN 10: 1401308902 ISBN 13: 9781401308902

Casa editrice: Hachette Books, 2007

Riassunto

Ah, retail. It has lured in the best of us with promises of employee discounts (a sham), the "fun" of working with people (not so much), and flexible hours (don't make me laugh).
What we got instead: cranky customers, sadistic managers, idiotic coworkers, and, oh yeah, the hell that is doing inventory.

But there are ways to lessen the pain, and this retail handbook will show you how. Inside you'll learn how to handle the crazies (both customers and coworkers), feign product knowledge, and make the best of working the register, all the while, of course, pretending you care. This book takes years of retail experience and condenses it into a guide that is as funny as it is useful.

If you work in retail now, have done so in the past, or plan to do so in the future: this is the book for you.

Su questo libro

Informazioni sull?autore

Norm Feuti is a Massachusetts-based cartoonist and, with 15 years experience as a department store manager, a retail veteran. He has worked in stores such as Bostonian Shoes, Learningsmith, and Michael's Arts and Crafts. His comic strip "Retail," on which the book is based, is syndicated by King Features and featured in 20 newspapers nationwide.

Dettagli dell?edizione

• Editore: Hachette Books
• Data di pubblicazione: 2007
• Lingua: Inglese
• ISBN 10: 1401308902
• ISBN 13: 9781401308902
• Rilegatura: Copertina flessibile
• Numero di pagine: 298
• Contatto del produttore: non disponibile
• Persona responsabile: Simone Casetta; 0039 275422215; casetta@mondadori.it; ; Via Mondadori 1,; Segrate Milano; 20090; Italia