This new 10th edition includes the most current content to meet national curriculum and accreditation standards and still has the depth and breadth expected of Kinn's The Medical Assistant: An Applied Learning Approach. Its instructive features, such as chapter outlines and learning objectives, enhance both the learning and teaching experience. With its focus on personal qualities, skills, responsibilities, types of patient education, and legal and ethical issues, the text remains the strongest foundation for learning the medical assisting profession.
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Introduction
1. Becoming a Successful Student
2. The Healthcare Industry
Unit I. Introduction to Medical Assisting
3. The Medical Assisting Profession
4. Professional Behavior in the Workplace
5. Interpersonal Skills and Human Behavior
6. Medicine and Ethics
7. Medicine and Law
Unit II. Administrative Medical Assisting
8. Computers in the Medical Office
9. Telephone Techniques
10. Scheduling Appointments
11. Patient Reception and Processing
12. The Office Environment and Daily Operations- NEW!
13. Written Communications and Document Processing
Unit III. Health Information in the Medical Office
14. Documentation and Medical Records Management
15. Health Information Management
16. Privacy and Risk Management- NEW!
Unit IV. Billing and Coding Procedures
17. Basics of Diagnostic Coding
18. Basics of Procedure Coding
19. The Health Insurance Claim Form
20. Third-Party Reimbursement
21. Professional Fees, Billing, and Collecting
Unit V. Financial and Practice Management
22. Banking Services and Procedures
23. Management of Practice Finances
24. Medical Practice Management and Human Resources
25. Medical Practice Marketing and Customer Service
Unit VI. Fundamentals of Clinical Medical Assisting
26. Infection Control
27. Patient Assessment
28. Patient Education
29. Nutrition & Health Promotion
30. Vital Signs
31. Assisting with the Primary Physical Examination
Unit VII. Assisting with Medications
32. Principles of Pharmacology
33. Pharmacology Math
34. Administering Medications (including IV Therapy)
Unit VIII. Assisting with Medical Specialties
35. Assisting with Medical Emergencies
36. Assisting in Ophthalmology & Otolaryngology
37. Assisting in Dermatology
38. Assisting in Gastroenterology
39. Assisting in Urology & Male Reproduction
40. Assisting in Obstetrics & Gynecology
41. Assisting in Pediatrics
42. Assisting in Orthopedic Medicine
43. Assisting in Neurology & Mental Health
44. Assisting in Endocrinology
45. Assisting in Pulmonary Medicine
46. Assisting in Cardiology
47. Geriatrics
Unit IX. Diagnostic Procedures
48. Principles of Electrocardiography
49. Assisting with Diagnostic Imaging
50. Assisting in the Clinical Laboratory
51. Assisting in the Analysis of Urine
52. Assisting in Phlebotomy
53. Assisting in the Analysis of Blood
54. Assisting in Microbiology
Unit X. Assisting with Surgeries
55. Surgical Supplies & Instruments
56. Surgical Asepsis & Assisting with Surgical Procedures
Unit XI. Career Development
57. Career Development & Life Skills
Appendixes
A: Patient's Bill of Rights
B: Claim Form Comparison Charts
C: State Licensing Agencies for Radiology
D: English-Spanish Phrases
E: Procedure Charting Examples
Glossary
Book by Adams BBA RMA CMA AAMA MA Alexandra Patricia Pr
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