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Descrizione libro Condizione: New. Codice articolo 3542889-n
Descrizione libro Hardback or Cased Book. Condizione: New. The Six Principles of Service Excellence: A Proven Strategy for Driving World-Class Employee Performance and Elevating the Customer Experience from Av 0.85. Book. Codice articolo BBS-9781420856316
Descrizione libro Condizione: New. Codice articolo ABLIING23Mar2411530201788
Descrizione libro HRD. Condizione: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Codice articolo L1-9781420856316
Descrizione libro Condizione: New. PRINT ON DEMAND Book; New; Fast Shipping from the UK. No. book. Codice articolo ria9781420856316_lsuk
Descrizione libro Hardback. Condizione: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days. Codice articolo C9781420856316
Descrizione libro Condizione: New. Codice articolo 3542889-n
Descrizione libro HRD. Condizione: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Codice articolo L1-9781420856316
Descrizione libro Buch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - In reading this book, you will find that The Six Principles of Service Excellence IS:¿ A simple, yet comprehensive, step-by-step process that, if followed implicitly, will lead any organization (small or large) to achieving and sustaining a work environment that will foster superior employee performance and service excellence. ¿ More than a theory or concept. It is a process that is effectively used in many healthcare, financial, legal, hospitality and food service organizations today by skilled and knowledgeable performance consultants and leaders. You will further come to realize that The Six Principles of Service Excellence IS NOT: ¿ A quick-fix. It is not about herding a group of employees through a 2-4 hour customer service workshop and calling it a day. ¿ For everyone, nor every organization. Without 100% commitment and involvement from senior leadership, it will not thrive. ¿ A superficial, Pep Rally. It is about making sound decisions and implementing interventions that will create lasting results. Codice articolo 9781420856316
Descrizione libro Condizione: New. Codice articolo 447602342