Most events that catch us by surprise are both predictable and preventable, but we consistently miss the warning signs. This book shows why such predictable surprises place us all at risk and shows how we can understand, anticipate, and prevent them before disaster strikes.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
Max H. Bazerman is the Jesse Isidor Straus Professor of Business Administration at Harvard Business School.
Michael D. Watkins is Professor of General Management at IMD in Lausanne, Switzerland, and co-founder of Genesis Advisers, a leadership development company.
Preface
Acknowledgments
Chapter 1: What is a Predictable Surprise? A Preview
Part I. Prototypes of Predictable Surprises
Chapter 2: September 11 - the Costs of Ignoring a Predictable Surprise
Chapter 3: The Collapse of Enron and the Failure of Auditor Independence
Part II. Why Don’t We Act on What We Know?
Chapter 4: Cognitive Roots: The Role of Human Biases
Chapter 5: Organizational Roots: The Role of Institutional Failures
Chapter 6: Political Roots: The Role of Special-Interest Groups
Part III. Preventing Predictable Surprises
Chapter 7: Recognition: Identifying Emerging Threats Earlier
Chapter 8: Prioritization: Focusing on the Right Problems
Chapter 9: Mobilization: Building Support for Preventative Action
Chapter 10: Future Predictable Surprises
Appendices
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Paperback. Condizione: Fair. Even the best-run companies can get blindsided by disasters they should have anticipated. This book shows you how to minimize your risk by understanding and lowering the psychological, organizational, and political barriers preventing you from foreseeing calamity. Codice articolo 00099585172
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