Accounts, Excuses, and Apologies: Image Repair Theory Extended - Rilegato

Benoit, William L.

Rilegato

ISBN 10: 1438496079 ISBN 13: 9781438496078

Casa editrice: State Univ of New York Pr, 2024

Riassunto

In our constantly plugged-in and connected world, image is everything. People, groups, organizations, and countries frequently come under suspicion of wrongdoing and sometimes require defense. Accounts, Excuses, and Apologies describes the image-repair strategies that may be used to help defuse these threats.

The Third Edition of this classic book builds on theories for rehabilitating a damaged reputation by adding two new forms of denial: straw denial (appearing to deny an accusation by sidestepping it) and deflecting attention (trying to get the audience to focus on something other than the accusations against you). Five contexts for image repair are examined: corporate, political, sports/entertainment, international, and third party (when one person or organization tries to repair the image of another). The book’s case studies include current instances of reputation repair, including Vladimir Putin on Ukraine and President Joe Biden on Afghanistan; Southwest Airlines on Flight Cancellations; Kobe Bryant on accusations of rape; and Donald Trump on the January 6 Hearings.

Su questo libro

Informazioni sull?autore

William L. Benoit is Distinguished Professor at the University of Alabama, Birmingham. He is the author of many books, including (with Pamela J. Benoit) Persuasive Messages: The Process of Influence.

Dettagli dell'edizione

• Editore: State Univ of New York Pr
• Data di pubblicazione: 2024
• Lingua: Inglese
• ISBN 10: 1438496079
• ISBN 13: 9781438496078
• Rilegatura: Copertina rigida
• Numero edizione: 3
• Numero di pagine: 171
• Contatto del produttore: non disponibile
• Persona responsabile: non disponibile