Articoli correlati a NVQ Level 2 Certificate Customer Service (QCF)
Sinossi
A textbook for all awarding bodies designed to help the work-based learner - who only see their assessor once per month.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
Informazioni sull?autore
Sarah Pilbeam is an External Verifier for a major awarding body. Maureen Everett is Chief Verifier for a major awarding body.
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
Risultati della ricerca per NVQ Level 2 Certificate Customer Service (QCF)
Foto dell'editore
Customer Service NVQ, Level 2
Da: Better World Books Ltd, Dunfermline, Regno Unito
Valutazione del venditore 5 su 5 stelle
Condizione: Good. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Codice articolo GRP88903795
Quantità: 2 disponibili
Foto dell'editore
Customer Service NVQ, Level 2
Da: Better World Books Ltd, Dunfermline, Regno Unito
Valutazione del venditore 5 su 5 stelle
Condizione: Very Good. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Codice articolo GRP77019670
Quantità: 3 disponibili
Foto dell'editore
NVQ Level 2 Certificate Customer Service (QCF)
Editore:
Hachette Learning, United Kingdom, 2012
ISBN 10: 1444157434
ISBN 13: 9781444157437
Antico o usato
Paperback
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Very Good. Suitable for Apprenticeships and written to the QCF standards, this new textbook, for all awarding bodies, covers the core and most popular optional units of the Level 2 in Customer Service. Written by an experienced senior verifier and edited by the Chief Verifier, the book maximises students' chances of success by clearly linking the assessment requirements to the relevant knowledge and understanding. Numerous activities and tasks will help students to remember and further understand the clearly explained concepts. Units covered: - Communicate using customer service language - Follow the rules to deliver customer service - Give customers a positive impression of yourself and your organisation - Deliver reliable customer service - Recognise and deal with customer queries, requests and problems - Develop customer relationships - Communicate effectively with customers. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Codice articolo GOR006994934
Quantità: 3 disponibili
Foto dell'editore
Customer Service: NVQ Level 2
Da: Anybook.com, Lincoln, Regno Unito
Valutazione del venditore 5 su 5 stelle
Condizione: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,650grams, ISBN:9781444157437. Codice articolo 8546274
Quantità: 1 disponibili
Foto dell'editore
NVQ Level 2 Certificate Customer Service (QCF)
Da: MusicMagpie, Stockport, Regno Unito
Valutazione del venditore 5 su 5 stelle
Condizione: Very Good. 1752490891. 7/14/2025 11:01:31 AM. Codice articolo U9781444157437
Quantità: 1 disponibili