When there is no box, the possibilities are endless. This is a story about how a group of ordinary people did something extraordinary: they created a program for employees that changed the culture in their organization. You can do it too. So, go beyond "thinking outside the box". Throw the box away and be as innovative and fun as you can be. Encourage your team to think the same way - and mine those crazy ideas! Some of the best ideas start out as crazy ones. In fact, most of the innovative things that all of us use every day probably started out as someone's crazy idea. Now, where is that box?
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Stephanie Guidetti is a registered nurse with over 25 years experience in maternal-child health in the hospital setting. She has owned 3 businesses, operated a historic house, taught high school, administrated a training institute for social workers and psychologists and worked in the direct response advertising business. She has been in hospital marketing for 7 years and for the past 5 years has also served as the patient experience champion. With her extensive experience in a variety of fields, she is uniquely qualified to view customer service training from many different vantage points. Her innovative programs have had a positive impact on the culture of consumer focused business which can be applied to any industry, not just health care. She lives in the Boston area with her husband, Larry. They have 2 grown children, Geoffrey and Gillian. She enjoys reading, the beach, golf and ballroom dancing. Stephanie also enjoys the creative process of collaborating with others to create memorable programs and marketing campaigns. To learn more visit www.stephanieguidetti.com
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