Chapter 1: Microsoft Teams Overview
a. What is Microsoft Teams?
b. Teams Architecture
c. Teams Team and channels
d. Meeting, Tab, Files and Wiki
e. Teams Audio/video call and meeting
f. Teams phone system overview
Chapter 2: Teams Client Deployment and User Provisioning
a. Deploy and Manage Teams client
b. Manage Teams storage
c. Manage External and Guest access
Chapter 3: Organization Readiness for Microsoft Teams
a. Network assessment and bandwidth planning for Teams
b. Deploy Quality of Servicec. Configure phone system
a. Configure Teams Direct Routing
b. Configure Microsoft Calling plan
d. Customizes and manage Live event
Chapter 4: Microsoft Teams Administration and Policy Management
a. Enable and users for Microsoft Teamsb. Organization wide setting for Microsoft Teams
c. Meeting, Live event and messaging policy
d. Manage Phone number and Voice routing policy
Chapter 5: Migration from Skype for Business (Lync) On-Prem and Online to Microsoft Teams
a. Get ready for Microsoft Teams
b. Plan user migration wiselyc. Migrate user from Skype for Business Online to Microsoft Teams
d. Migrate user from Skype for Business On-prem to Microsoft Teams
e. Maintain momentum after migration
Chapter 6: Microsoft Teams Troubleshooting Approaches
1. Solve Teams sign-in issues
2. Analyze call quality and Troubleshoot call quality issues
3. Troubleshoot Live event issues
4. Solve connectivity challenges
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