The financial services industry is being transformed by heightened regulation, technological disruption, and changing demographics. These structural forces have lowered barriers to entry, increasing competition from within and outside the industry, in the form of entrepreneurial fintech start-ups to large, non-financial technology-based companies.
The Technological Revolution in Financial Services is an invaluable resource for those eager to understand the evolving financial industry. This edited volume outlines the strategic implications for financial services firms in North America, Europe, and other advanced economies. The most successful banks, insurance companies, and asset managers will partner with financial technology companies to provide a better and more innovative experience services to retail customers and small businesses. Ultimately this technological revolution will benefit customers and lead to a more open and inclusive financial system.
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Michael R. King is an associate professor and Lansdowne Chair in Finance at the University of Victoria. He is the co-founder of Canada’s first fintech research centre, the Scotiabank Digital Banking Lab.
Richard W. Nesbitt is an adjunct professor at the University of Toronto’s Rotman School of Management.
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