ITIL for Beginners: The Complete Beginner's Guide to ITIL - Brossura

Clydebank Technology

Brossura

ISBN 10: 150876994X ISBN 13: 9781508769941

Casa editrice: Createspace Independent Pub, 2015

Riassunto

The Ultimate Beginner's Guide To ITIL - Master The ITIL Framework Within Hours!

***SPECIAL LIMITED TIME OFFER - (50% OFF)***

The Information Technology Infrastructure Library (ITIL ®) is a framework with the goal of closing the gap between IT departments and the needs of a business. The application of the developed guidelines within the framework of ITIL® allows IT departments to improve their overall efficiency; from the way IT infrastructure is created and managed to how individual service interactions within the business are conducted.

Through the use of Key Performance Indicators (KPIs), ITIL® measures the effectiveness of an IT organization by analyzing data related to performance, issues, process improvement and progress. Given its framework structure, one of the key strengths of ITIL® is its ability to be adapted and modified to fit the unique structure and needs of an organization. By not prescribing a specific set of rules, the dynamic nature of ITIL® affords the ability to be scalable and flexible within an organization.

The goal of this book is simple: breakdown ITIL® into easy to follow concepts and examples that anyone can follow. Put simplyThis Book Will Become Your ITIL® Bible. ITIL® is quickly changing the way IT departments around the world are operated. The sooner your organization implements the framework, the sooner you will start to see improvements in both how business is conducted internally as well as with external stakeholders.

For those within or outside of the IT field, This Book Will Break Down All of The Concepts and Guidelines Included Within the ITIL® Framework Into Easy to Understand and Follow Pieces. Regardless of your prior experience, you will be completely knowledgeable with the ITIL® framework so that you will be able to able to begin implementing the guidelines by the end of this book.

If you are an IT professional looking to increase your skill set and increase your contributions to your organization –this book is for you. If you are preparing for the ITIL® Foundation Exam -this book is for you. If you are a business owner who wants to improve the efficiency and effectiveness of your IT department –this book is for you.

Here Is A Preview Of What You'll Learn...

• The Principles & Philosophies That Define The ITIL® Framework
• The Tools & Techniques You Need To Understand The ITIL® Guidelines
• How ITIL® Can Directly Affect Your Employees and Customers
• A Thourough Explanition of Each Process Within ITIL®
• The Specific KPIs That Are Relevant To Each Process
• The Top Mistakes to AVOID That Those New To ITIL® Make
• Much, Much More!

Our Personal Guarantee

We are so confident that methods outlined in this book will help you understand ITIL® that we're willing to let you try the book risk-free. If you are not fully satisfied with the product, simply let us know and we will provide a 100% full refund. That’s right, a 100% Money-Back Guarantee! What reason do you have to not give this book a try?

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Informazioni sull?autore

ClydeBank Technology is a division of the multimedia publishing firm ClydeBank Media LLC. ClydeBank Media's goal is to provide affordable, accessible information to a global market through different forms of media such as eBooks, paperback books and audio books. Company divisions are based on subject matter, each consisting of a dedicated team of researchers, writers, editors and designers. The Technology division of ClydeBank Media is composed of contributors who are experts in their given disciplines. Contributors originate from diverse areas of the world to guarantee the presented information fosters a global perspective. Contributors have multiple years of experience in IT systems, networking, programming, web development and design, database development and management, graphic design and many other areas of discipline. For more information, please visit us at www.clydebankmedia.com or contact info@clydebankmedia.com

Dettagli dell?edizione

• Editore: Createspace Independent Pub
• Data di pubblicazione: 2015
• ISBN 10: 150876994X
• ISBN 13: 9781508769941
• Rilegatura: Copertina flessibile
• Lingua: Inglese
• Numero di pagine: 109
• Contatto del produttore: non disponibile