If you want to: • Know how to have more profitable customer conversations • Know how to deepen trust and build more effective customer relationships • Know how to create predictable and explosive sales from your existing customers • Know how to deepen your influence with multiple key stakeholders • Increase your sales by more than 30% with no additional sales hours needed This book is for you. This book is your customer success guide. Based on the study of more than 200 customers and 150 successful key account managers, sales directors and customer success managers from 12 industries. You can be confident that this book will be practical and real world in its examples. You can take away key insights whatever industry you're in to improve the profitability and growth of your customer sales in 90 days. This is also the only key account management book to give away more than 10 free resources to support your customer success. Start your journey to transforming your customer relationships today.
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Jermaine is an author on a mission to help key account managers, account managers, managers of sales teams and consultants reconnect with how they build effective profitable relationships with their customers and grow their key client sales. Born in the UK, studied Economics and German. Jermaine has started two companies and has 10 years+in large account management selling millions in services around the world. He has a depth of experience that has allowed him to share proven system that is teachable and repeatable for anyone willing to think differently and take action. Interviewing 200 customers and over 150 successful sales professionals, key account managers, consultants, sales directors. He brings success ideas from 12 different industries. You can feel confident the principles you learn will apply directly to you. Get to know how he might help you further at www.jermaineedwards.com
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