Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict: Designing Dispute Resolution Systems - Rilegato

Ury, William; Brett, Jeanne M.; Goldberg, Stephen B.

Rilegato

ISBN 10: 1555421253 ISBN 13: 9781555421250

Casa editrice: Jossey-Bass Inc Pub, 1988

Riassunto

Build Conflict Control Into Your Organization

Renowned mediator William Ury offers tested guidelines for designing a dispute resolution system to handle conflicts effectively on an ongoing basis. He explains how to diagnose and correct problems in an existing system or create and implement a new system where one does not exist. His four-phase process includes specific advice on involving adverse parties in diagnosing current problems, designing the system, and overcoming opposition to change. The result is a win-win formula for putting a system in place that contains the costs associated with conflict by addressing them as they arise.

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The renowned mediator William Ury and his coauthors offer tested guidelines for designing a dispute resolution system to handle conflicts effectively on an ongoing basis. They explain how to diagnose and correct problems in an existing system as well as create and implement a new system where one does not exist. This four-phase process for working with disputants includes specific advice on involving the parties in diagnosing current problems, designing the system, and overcoming opposition to change.

Dettagli dell?edizione

• Editore: Jossey-Bass Inc Pub
• Data di pubblicazione: 1988
• Lingua: Inglese
• ISBN 10: 1555421253
• ISBN 13: 9781555421250
• Rilegatura: Copertina rigida
• Numero edizione: 1
• Numero di pagine: 201
• Contatto del produttore: non disponibile
• Persona responsabile: non disponibile