Articoli correlati a Service Management Effectiveness: Balancing Strategy,...

Service Management Effectiveness: Balancing Strategy, Organization and Human Resources, Operations and Marketing - Rilegato

Bowen, David Earl

 
9781555422226: Service Management Effectiveness: Balancing Strategy, Organization and Human Resources, Operations and Marketing

Sinossi

A comprehensive model for managing a service business. Shows how to achieve the level of coordination required in an organization where employees from many departments have direct customer contact.

Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.

Dalla quarta di copertina

A comprehensive model for managing a service business. Shows how to achieve the level of coordination required in an organization where employees from many departments have direct customer contact.

Dal risvolto di copertina interno

A comprehensive model for managing a service business. Shows how to achieve the level of coordination required in an organization where employees from many departments have direct customer contact.

Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.