TQ Manager: A Practical Guide for Managing in a Total Quality Organization - Rilegato

Schmidt, Warren H.; Finnigan, Jerome P.

Rilegato

ISBN 10: 1555425593 ISBN 13: 9781555425593

Casa editrice: Jossey-Bass, 1993

Riassunto

A concise guide for managers who are striving to develop the critical skills required for success after a quality initiative has been implemented in their organization. Useful worksheets and other assessment tools help managers deepen their understanding of TQM, identify the specific areas of competency where improvement is needed, and create a plan of action for building skills in those areas.

Su questo libro

Informazioni sull'autore

WARREN H. SCHMIDT is professor emeritus of public administration at the University of Southern California. JEROME P. FINNIGAN is human resources manager for Xerox Corporation's Office Document Systems and was instrumental in the firm's transition to TQM.

Dalla quarta di copertina

A concise guide for managers who are striving to develop the critical skills required for success after a quality initiative has been implemented in their organization. Useful worksheets and other assessment tools help managers deepen their understanding of TQM, identify the specific areas of competency where improvement is needed, and create a plan of action for building skills in those areas."The down-to-earth guide on transforming companies to total quality management! TQManager offers practical hands-on advice and an invaluable self-assessment tool for every manager who must lead the change to total quality."--Bill Wiggenhorn, president, Motorola University

Dettagli dell'edizione

• Editore: Jossey-Bass
• Data di pubblicazione: 1993
• Lingua: Inglese
• ISBN 10: 1555425593
• ISBN 13: 9781555425593
• Rilegatura: Copertina rigida
• Numero edizione: 1
• Numero di pagine: 215
• Contatto del produttore: WROX; https://www.wiley.com/en-us; ; 111 River Street; Hoboken; NJ; 7030; U.S.A.
• Persona responsabile: non disponibile