Sinossi
The techniques and tools covered in this book will help you understand the basic needs of customers, outline four reasons why quality service is important, teach you how to handle complaints and difficult customers, and help you anticipate your customer s needs.
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Quality Customer Service (A Fifty Minute Series Book)
Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Codice articolo 00032295628
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EUR 3,09
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Quality Customer Service: Third Edition (A Fifty Minute Series Book)
Editore:
Crisp Publications, 2001
ISBN 10: 1560522038
ISBN 13: 9781560522034
Antico o usato
Soft cover
Da: RiLaoghaire, Knoxville, TN, U.S.A.
Valutazione del venditore 5 su 5 stelle
Soft cover. Condizione: Good. 3rd Edition. Third edition; minimal shelf wear to cover; ". a positive guide to superior service. material designed to make sure that all points of customer contact happen in the best way possible.". First listed 9/14/07. Codice articolo 12200
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Quality Customer Service (A Fifty Minute Series Book)
Da: HPB-Emerald, Dallas, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
paperback. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Codice articolo S_448937495
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Quality Customer Service (Fifty-Minute)
Da: AwesomeBooks, Wallingford, Regno Unito
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Very Good. Quality Customer Service (Fifty-Minute) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Codice articolo 7719-9781560522034
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Quality Customer Service (Fifty-Minute)
Da: Bahamut Media, Reading, Regno Unito
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Codice articolo 6545-9781560522034
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Quantità: 1 disponibili