Developed by the author and now being employed by a number of businesses, Quick Response Manufacturing (QRM) is an expansion of time-based competition, aimed at a single target with the goal of reducing lead times. The key difference between QRM and other time-based programs is that QRM covers an entire organization, from the shop floor to the office, to sales and beyond. Providing guidelines for establishing a QRM enterprise, this volume builds upon kaizen, TQM, TPM, and other practice to help organizations streamline all functions of their operation. It shows how to quickly introduce products, along with ways to rethink materials and production management.
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PART ONE: A New Way of Thinking Stems from One Principle
Chapter One: QRM: Not Just Another Buzzword
Chapter Two: Benefits of QRM
Chapter Three: The Response Time Spiral -- Legacy of the Scale and Cost Management Strategies
PART TWO: Rethinking Production and Materials Management
Chapter Four: Reorganizing Production
Chapter Five: Structured Methodology for Implementing Cellular Manufacturing
Chapter Six: Creative Rethinking for Cellular Manufacturing
Chapter Seven: Capacity and Lot-Sizing Decisions
Chapter Eight: Material and Production Planning in the QRM Enterprise
Chapter Nine: POLCA -- The New Material Control and Replenishment System for QRM
Chapter Ten: Customer and Supplier Relations
PART THREE: Rethinking Office Operations
Chapter Eleven: Principles of Quick Response for Office Operations
Chapter Twelve: Tools to Support Q-ROC Implementation
Chapter Thirteen: System Dynamics Principles for Quick Response
PART FOUR: QRM for Rapid New Product Introduction
Chapter Fourteen: Extending Quick Response to New Product Introduction
PART FIVE: Creating the QRM Enterprise
Chapter Fifteen: Management Mind-Set to Support QRM
Chapter Sixteen: Organizational Structure, Performance Measurement, and Cost Systems
Chapter Seventeen: Steps to Successful Implementation of a QRM Program
Appendix
Endnotes
About the Author
Index
Book by Suri Rajan
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