Quality Function Deployment: Integrating Customer Requirements into Product Design - Brossura

Akao, Yoji

Brossura

ISBN 10: 1563273136 ISBN 13: 9781563273131

Casa editrice: Productivity Press, 2004

Riassunto

Quality Function Deployment (QFD) is a method for satisfying customers by translating their demands into design targets and quality assurance points. For a thorough "how-to" on the implementation of QFD, we went directly to the source -- Yoji Akao, the creator of QFD and one of the foremost leaders of the Japanese Total Quality Control movement.

In this unprecedented book he explains the concepts and methods of this remarkable systems engineering approach. Filled with case studies, detailed charts, and over 100 diagrams, this book is a complete reference tool for QFD implementation.

It includes―

Use of the demanded quality deployment chart.

Using and promoting quality charts.

Using quality control process charts: QFD at the pre-production.

Quality deployment and reliability deployment.

Quality development in the construction industry.

QFD for the service industry.

QFD for software development.

Su questo libro

Informazioni sull'autore

Yoji Akao

Dettagli dell'edizione

• Editore: Productivity Press
• Data di pubblicazione: 2004
• Lingua: Inglese
• ISBN 10: 1563273136
• ISBN 13: 9781563273131
• Rilegatura: Copertina flessibile
• Numero edizione: 1
• Numero di pagine: 392
• Contatto del produttore: Taylor and Francis, GPSR Taylor and Francis; gpsr@taylorandfrancis.com; ; Taylor & Francis Verlag GmbH, Kaufingerstraße 24; München; 80331; Germania