Articoli correlati a Freedom from Command and Control: Rethinking Management...

Freedom from Command and Control: Rethinking Management for Lean Service - Rilegato

Seddon, John

 
9781563273278: Freedom from Command and Control: Rethinking Management for Lean Service

Sinossi

"Command and Control is failing us. There is a better way to design and manage work - a better way to make work work - but it remains unknown to the vast majority of managers."

An adherent of the Toyota Production System, John Seddon explains how traditional top-down decision making within service organizations leads to managers

Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.

Informazioni sull'autore

John Seddon

Dalla quarta di copertina

Through case material, this Toyota Production Systems adherent illustrates how systems thinking leads to improved service, revenues, and staff morale. He also posits that the service industry fundamentally differs from manufacturing, and shows how Toyota production principles can be transformed for application in that arena.

Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.