Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center - Brossura
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This is an authoritative guide to the essentials of establishing and operating an efficient call centre. It covers the full range of topics including buying the right equipment and software, monitoring agents, measuring productivity and enhancing customer relationships. It explains how to run an innovative centre effectively, including the successful use of interactive voice response, fax-on-demand, e-mail and web sites.
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Book by Dawson Keith
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The Call Center Handbook : The Complete Guide to Starting, Running and Improving Your Call Center
Da: Better World Books, Mishawaka, IN, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Codice articolo 6360194-6
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EUR 10,52
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Quantità: 2 disponibili
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Call Center Handbook: Complete Guide To Starting, Running, And Improving Your Call Center
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Codice articolo G1578200474I3N00
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EUR 10,61
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Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center
Da: Book Grocer, Tullamarine, VIC, Australia
Valutazione del venditore 5 su 5 stelle
Paperback. , . NB: This is a secondhand book in very good condition. See our FAQs for more information. Please note that the jacket image is indicative only. A description of our secondhand books is not always available. Please contact us if you have a question about this title.Author: Keith DawsonFormat: Paperback Number of Pages: 300This is an authoritative guide to the essentials of establishing and operating an efficient call centre. It covers the full range of topics including buying the right equipment and software, monitoring agents, measuring productivity and enhancing customer relationships. It explains how to run an innovative centre effectively, including the successful use of interactive voice response, fax-on-demand, e-mail and web sites. Paperback. Codice articolo 9781578200474-SECONDHAND
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EUR 7,60
Spedizione EUR 25,81
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Spedito da Australia a U.S.A.
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Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center
Da: BennettBooksLtd, Los Angeles, CA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: New. In shrink wrap. Looks like an interesting title! Codice articolo Q-1578200474
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EUR 94,74
Spedizione EUR 5,98
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