Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center - Brossura
Sinossi
This is an authoritative guide to the essentials of establishing and operating an efficient call centre. It covers the full range of topics including buying the right equipment and software, monitoring agents, measuring productivity and enhancing customer relationships. It explains how to run an innovative centre effectively, including the successful use of interactive voice response, fax-on-demand, e-mail and web sites.
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Book by Dawson Keith
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The Call Center Handbook : The Complete Guide to Starting, Running and Improving Your Call Center
Da: Better World Books, Mishawaka, IN, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Codice articolo 6360194-6
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EUR 10,27
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Quantità: 2 disponibili
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Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center
Da: AwesomeBooks, Wallingford, Regno Unito
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Very Good. Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Codice articolo 7719-9781578200474
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EUR 29,95
Spedizione EUR 4,83
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Spedito da Regno Unito a U.S.A.
Quantità: 1 disponibili
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Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center
Da: Bahamut Media, Reading, Regno Unito
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Codice articolo 6545-9781578200474
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EUR 29,43
Spedizione EUR 8,19
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Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center
Da: BennettBooksLtd, Los Angeles, CA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: New. In shrink wrap. Looks like an interesting title! Codice articolo Q-1578200474
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EUR 96,41
Spedizione EUR 6,08
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Quantità: 1 disponibili