Handling Difficult People: What to Do When People Push Your Buttons - Rilegato

Townsend, John

Rilegato

ISBN 10: 1591454778 ISBN 13: 9781591454779

Casa editrice: Integrity Pub, 2006

Riassunto

Let's face it, hard as we try, none of us can avoid contact with difficult people. Some people just seem to savor unnecessary and unhealthy conflict; they don't seem to be happy unless they are driving those around them crazy. Best-selling author and noted relationship expert, Dr. John Townsend, helps us better understand what makes "button pushers" act the way they do-and why they want to elicit a negative emotional and even behavioral response from us. He challenges readers to take personal responsibility and stop responding to difficult people in ways that just don't work! He then offers a whole new repertoire of responses, including specific guidance on body language and verbal scripts, which will allow us to confront and negotiate with "crazy-makers" on a brand new level.

Su questo libro

Product Description

Book by Townsend Dr John

Dettagli dell'edizione

• Editore: Integrity Pub
• Data di pubblicazione: 2006
• Lingua: Inglese
• ISBN 10: 1591454778
• ISBN 13: 9781591454779
• Rilegatura: Copertina rigida
• Numero edizione: 1
• Numero di pagine: 123
• Contatto del produttore: non disponibile
• Persona responsabile: Reckitt Benckiser Deutschland GmbH; consumerhealth_de@reckitt.com; ; Darwinstrasse 2-4; Heidelberg; 69115; Germania