Mapping Workflows and Managing Knowledge: Capturing Formal and Tacit Knowledge to Improve Performance: Capturing Formal and Tacit Knowledge to Improve Performance - Brossura
Sinossi
This is a book that does what the title says, and is different from most business process mapping information in three key ways. First, it lets you capture all the knowledge that goes into a workflow in any kind of organization, including the most difficult kind of all, the tacit knowledge people bring to the job and carry in their heads. Second, it is simple, powerful, flexible, and easy to learn. Finally, this book does not require installing, learning, and applying a complicated program (sometimes requiring reorganization to support the software rather than the software supporting the organization). It was developed by the author in a 15-year-long program of studying, analyzing, and improving avionics maintenance processes for the U.S. Navy and the Royal Canadian Air Force, and then applied to organizations of all kinds over more than two decades. It has been taught and applied by the author and others in many short courses. In short—this book works.
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Book by Kmetz John
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Mapping Workflows and Managing Knowledge : Capturing Formal and Tacit Knowledge to Improve Performance
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Mapping Workflows and Managing Knowledge: Capturing Formal andTacit Knowledge to ImprovePerformance (Paperback or Softback)
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Business Expert Press 7/23/2012, 2012
ISBN 10: 1606494546
ISBN 13: 9781606494547
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Paperback or Softback. Condizione: New. Mapping Workflows and Managing Knowledge: Capturing Formal andTacit Knowledge to ImprovePerformance. Book. Codice articolo BBS-9781606494547
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Mapping Workflows and Managing Knowledge : Capturing Formal and Tacit Knowledge to Improve Performance
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Business Expert Press, 2012
ISBN 10: 1606494546
ISBN 13: 9781606494547
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Business Expert Press, 2012
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ISBN 13: 9781606494547
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paperback. Condizione: Good. Our good condition books are generally good for reading but not for gifting or collecting. They could have imperfections such as creasing, fanning, inscriptions, margin notes, yellowing, staining on edge or cover or pages, bumps, scuffs, etc etc (sometimes multiple of these). It's a wide category that encompasses anything that isn't almost-new down to anything that is slightly better than poor. We would NOT recommend gifting Good books - these should be considered reading copies. Our books are dispatched from a Yorkshire former cotton mill. We list via barcode/ISBN so please note that the images are stock images and may not be the exact copy you receive, furthermore the details about edition and year might not be accurate as many publishers reuse the same ISBN for multiple editions and as we simply scan a barcode or enter an ISBN we do not check the validity of the edition data when listing. If you're looking for an exact edition please don't order (at least not without checking with us first, although we don't always have time to check). We aim to dispatch prompty, the service used will depend on order value and book size. We can ship to most countries, see our shipping policies. Payment is via Abe only. Codice articolo LTR-RAG-2024-07-04-G-0.8-BEV00726
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Mapping Workflows and Managing Knowledge: Capturing Formal and Tacit Knowledge to Improve Performance
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Mapping Workflows and Managing Knowledge: Capturing Formal and Tacit Knowledge to Improve Performance
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Paperback. Condizione: New. Workflow, process, or business process mapping has been discovered by organizations of all kinds as being a powerful tool to analyze and improve their internal processes. It has attracted major attention from software vendors, including Oracle and IBM, who market systems that are designed to map processes and quantify all aspects of their operations. These systems can be very effective at capturing the formal or explicit knowledge inherent to any workflow; however, a long-term problem with these approaches is that the full "knowledge base" underlying these processes contains many elements which are "tacit knowledge." Despite being outside of the formal knowledge base, tacit knowledge must be addressed when describing the nature and functioning of processes. A key feature of the mapping method used in this book is that it makes both formal and tacit knowledge explicit in the workflow maps it produces. Much of what has been learned in the years of applying and teaching this method is that software-driven approaches are hobbled by the complications presented by tacit knowledge in workflows. Until both formal and tacit knowledge are understood these software-driven approaches cannot achieve their full potential. Consequently the mapping process here, by necessity, becomes a method for managing knowledge as well as a method of mapping the flow of materials and information. While it is a basis for process improvement in its own right, it can support development of both software-driven process mapping and the creation of dynamic programs on the basis of accurate understanding of existing workflows. Codice articolo LU-9781606494547
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Mapping Workflows and Managing Knowledge Capturing Formal and Tacit Knowledge to Improve Performance
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Paperback. Condizione: Brand New. uk ed. edition. 220 pages. 8.75x6.00x0.75 inches. In Stock. This item is printed on demand. Codice articolo __1606494546
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Mapping Workflows And Managing Knowledge
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Condizione: New. Print on Demand pp. 220. Codice articolo 96099847
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Mapping Workflows and Managing Knowledge Capturing Formal and Tacit Knowledge to Improve Performance
Da: Revaluation Books, Exeter, Regno Unito
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Paperback. Condizione: Brand New. uk ed. edition. 220 pages. 8.75x6.00x0.75 inches. In Stock. Codice articolo x-1606494546
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