Mapping Workflows and Managing Knowledge: Capturing Formal and Tacit Knowledge to Improve Performance: Capturing Formal and Tacit Knowledge to Improve Performance - Brossura

Kmetz, John

 
9781606494547: Mapping Workflows and Managing Knowledge: Capturing Formal and Tacit Knowledge to Improve Performance: Capturing Formal and Tacit Knowledge to Improve Performance
Brossura
ISBN 10: 1606494546 ISBN 13: 9781606494547
Casa editrice: Business Expert Press, 2012

Sinossi

This is a book that does what the title says, and is different from most business process mapping information in three key ways. First, it lets you capture all the knowledge that goes into a workflow in any kind of organization, including the most difficult kind of all, the tacit knowledge people bring to the job and carry in their heads. Second, it is simple, powerful, flexible, and easy to learn. Finally, this book does not require installing, learning, and applying a complicated program (sometimes requiring reorganization to support the software rather than the software supporting the organization). It was developed by the author in a 15-year-long program of studying, analyzing, and improving avionics maintenance processes for the U.S. Navy and the Royal Canadian Air Force, and then applied to organizations of all kinds over more than two decades. It has been taught and applied by the author and others in many short courses. In short—this book works.

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Product Description

Book by Kmetz John

Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.

Editore
Business Expert Press
Data di pubblicazione
2012
Lingua
Inglese
ISBN 10 
1606494546
ISBN 13 
9781606494547
Rilegatura
Copertina flessibile
Numero di pagine
160
Contatto del produttore
non disponibile
Persona responsabile
non disponibile