HBR's 10 Must Reads 2018: The Definitive Management Ideas of the Year from Harvard Business Review With Bonus Article Customer Loyalty Is Overrated - Rilegato

Harvard Business Review; Porter, Michael E.; Kaplan, Robert S.; Kahneman, Daniel; Martin, Roger L.

Rilegato

ISBN 10: 1633694658 ISBN 13: 9781633694651

Casa editrice: Harvard Business School Pr, 2017

Riassunto

A year's worth of management wisdom, all in one place.

We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up-to-date on the most cutting-edge, influential thinking driving business today. With authors from Michael E. Porter to Daniel Kahneman and company examples from P&G to Adobe, this volume brings the most current and important management conversations to your fingertips.

This book will inspire you to:

• Reconsider what keeps your customers coming back
• Create visualizations that send a clear message
• Assess how quickly disruptive change is coming to your industry
• Boost engagement by giving your employees the freedom to break the rules
• Understand what blockchain is and how it will affect your industry
• Get your product in customers' hands faster by accelerating your research and development phase

This collection of articles includes "Customer Loyalty Is Overrated," by A.G. Lafley and Roger L. Martin; "Noise: How to Overcome the High, Hidden Cost of Inconsistent Decision Making," by Daniel Kahneman, Andrew M. Rosenfield, Linnea Gandhi, and Tom Blaser; "Visualizations That Really Work," by Scott Berinato; "Right Tech, Wrong Time," by Ron Adner and Rahul Kapoor; "How to Pay for Health Care," by Michael E. Porter and Robert S. Kaplan; "The Performance Management Revolution," by Peter Cappelli and Anna Tavis; "Let Your Workers Rebel," by Francesca Gino; "Why Diversity Programs Fail," by Frank Dobbin and Alexandra Kalev; "What So Many People Don’t Get About the U.S. Working Class," by Joan C. Williams; "The Truth About Blockchain," by Marco Iansiti and Karim R. Lakhani; and "The Edison of Medicine," by Steven Prokesch.

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Informazioni sull?autore

Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, 13 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive impact. Visit hbr.org. Follow @HarvardBiz on Twitter; find us on Facebook, LinkedIn, YouTube, and Google+.

Author social media/website info: Twitter: @HarvardBiz; hbr.org; Facebook: @HBR; Instagram: @harvard_business_review

Dettagli dell'edizione

• Editore: Harvard Business School Pr
• Data di pubblicazione: 2017
• Lingua: Inglese
• ISBN 10: 1633694658
• ISBN 13: 9781633694651
• Rilegatura: Copertina rigida
• Numero di pagine: 224
• Contatto del produttore: non disponibile
• Persona responsabile: non disponibile