Proven Practices for Promoting a Knowledge Management Program offers techniques and advice from Stan Garfield, a seasoned KM professional and expert with decades of experience in the field.You’ll learn the essential elements of a knowledge management program; how to lay the foundation for success; the secrets to obtaining early and ongoing leadership commitment; tips for communication strategies that actually do influence and engage your audience; how to assess and leverage technology appropriately; powerful methods of nurturing a knowledge-sharing culture (including recognizing and rewarding participants), and finally, you’ll read detailed case studies of 10 organizations—among them Microsoft and NASA—that will inspire you as you set your own knowledge management strategy.
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Stan Gar eld is a knowledge management author, speaker, and community leader based in Northville, Michigan. He has worked in the field of knowledge management for over 20 years. Stan spent 8 years at Deloitte leading communities and enterprise social networking. Prior to that, he spent 25 years at HP, Compaq, and Digital Equipment Corporation. Stan launched Digital’s first knowledge management program in 1996, helped develop the corporate KM strategy for Compaq, and led the Worldwide Consulting & Integration Knowledge Management Program for HP. He also worked for PricewaterhouseCoopers, St. Louis University School of Medicine, and Washington University School of Medicine. Stan leads the SIKM Leaders Community with over 600 members globally, and is invited to present at numerous conferences, including KMWorld. He has published over 100 LinkedIn articles on leadership, innovation, knowledge management, communities of practice, enterprise social networks, and social media. Books • Implementing a Successful KM Program (2007) • Successful Knowledge Leadership: Principles and Practice (2013), Chapter 5: The Modern Knowledge Leader: A Results- Oriented Approach • Gaining Buy-in for KM (2014), Chapter 2: Obtaining support for KM: The ten commitments • Measuring the ROI of Knowledge Management (2016), Chapter 7: The case against ROI for knowledge management • Proven Practices for Promoting a Knowledge Management Program (2017)
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