The Small Business' Guide to Social CRM - Brossura

Jamieson, Craig M.

Brossura

ISBN 10: 1783001208 ISBN 13: 9781783001200

Casa editrice: Impackt Publishing, 2014

Riassunto

If you want to effectively manage and build your customer base to drive your business forward, this book will provide you with the knowledge and strategies you need for success

Su questo libro

L'autore

Craig M. Jamieson

Craig M. Jamieson is the managing member of Adaptive Business Services in Boise, Idaho, which also owns and operates NetWorks! Boise Valley B2B Networking Group. Craig has been in B2B sales since 1977 and during that time, has served in a variety of positions including sales manager, division sales manager, national sales manager, district manager, and a business owner. He has also taught salesmanship at university level and has been self-employed since 2005 as a sales trainer and consultant. Craig is a Nimble Social CRM and HootSuite Solution Partner, a TTI Performance Systems VAA, and he also provides training and consulting to businesses on how to leverage social sales tools, techniques, strategies, and Social CRM to increase their revenues. Craig currently writes a monthly column on social sales at http://maximizesocialbusiness.com/ and is presently a Midsize Insider who has been empowered to blog for IBM on the general topic of social business. Craig first began using Contact Management software in the late 1980s. Today, Social CRM is the absolute hub of his sales and marketing efforts. Please feel free to contact Craig via his website at www.adaptive-business.com. You can also find Craig on Twitter at @craigmjamieson and on LinkedIn at in/craigmjamieson.

Dettagli dell?edizione

• Editore: Impackt Publishing
• Data di pubblicazione: 2014
• Lingua: Inglese
• ISBN 10: 1783001208
• ISBN 13: 9781783001200
• Rilegatura: Copertina flessibile
• Numero di pagine: 174
• Contatto del produttore: non disponibile
• Persona responsabile: non disponibile