9781789737264: Designing and Tracking Knowledge Management Metrics
Brossura
ISBN 10: 1789737265 ISBN 13: 9781789737264
Casa editrice: Emerald Group Pub Ltd, 2019

Sinossi

Knowledge management metrics are one of the weakest areas of practice in the field. Overwhelmingly, the literature that exists focuses on case studies and incidents of metrics, rather than approaching the concept holistically.


Addressing this lack, expert authors Alexeis Garcia-Perez, Farah Gheriss and Denise Bedford come together to supply a fundamental discussion of measurement cultures and philosophy, types of metrics, and how to use metrics to grow an organization. They offer a guide for knowledge management professionals to report on progress against goals and targets in terms that are understandable and comparable to their organizational peers, enabling professionals from across businesses to communicate with metrics and engage in wider discussion about the process of achieving organizational visions.

Providing practical guidance for identifying different types of measurements and metrics, as well as methods for defining and collection information about metrics, this is an essential book for knowledge management professionals and researchers on the path to improving metric literacy across their organizations.

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Informazioni sugli autori

Alexeis Garcia-Perez is an Associate Professor at Coventry University Business School (UK) and a Visiting Research Scholar at Georgetown University (USA).

Farah Gheriss is an IT Innovation Lead at the International Monetary Fund. She leads the Information and Organizational Access Group, working to apply best practices to help operationalize the IMG's knowledge management strategy.
Denise Bedford, PhD, is faculty at Georgetown University, a Visiting Scholar at University of Coventry, and Distinguished Practitioner, U.S. Department of State.


Alexeis Garcia-Perez is an Associate Professor at Coventry University Business School (UK) and a Visiting Research Scholar at Georgetown University (USA).Â
Farah Gheriss is an IT Innovation Lead at the International Monetary Fund. She leads the Information and Organizational Access Group, working to apply best practices to help operationalize the IMG's knowledge management strategy.Â
Denise Bedford, PhD, is faculty at Georgetown University, a Visiting Scholar at University of Coventry, and Distinguished Practitioner, U.S. Department of State.

Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.

Editore
Emerald Group Pub Ltd
Data di pubblicazione
2019
Lingua
Inglese
ISBN 10 
1789737265
ISBN 13 
9781789737264
Rilegatura
Copertina flessibile
Numero di pagine
242
Contatto del produttore
non disponibile
Persona responsabile
non disponibile