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Go beyond the basics of business email etiquette. Learn how to follow up to get action, email people from different cultures, and reply to a rude email. New in this edition: how different generations use email and recommended guidelines for virtual teams. Backed by research, this quick read includes best practices and practical examples to help you write clear, correct professional emails. Video: https://www.youtube.com/watch?v=XcyjILcvHHM
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