Knowledge Management: Systems Implementation: Lessons from the Silicon Valley - Brossura

Benbya, Hind

 
9781843342663: Knowledge Management: Systems Implementation: Lessons from the Silicon Valley

Sinossi

This book brings together the results of several years of analysis of knowledge management systems (KMS) implementations and the experience of leading organisations in the Silicon Valley, to provide a practical guide on key strategic, technical and economic aspects of knowledge management systems implementations. It provides a comprehensive and methodological approach to support managers in their implementations of KMS. It is intended to equip current and future managers with some of the knowledge and practical skills to help them navigate their organisations towards knowledge management. Managers must be actively engaged in the emergent process of KMS implementation in a way that does not simply offer exhortations or ensure that the infrastructure is working. This book also goes beyond the implementation process and suggests how to deal with KMS along the maturity process and how to assess and measure the results achieved from KMS. These issues are illustrated in a series of case studies from leading organisations in the Silicon Valley, including Hewlett Packard, IBM, Cisco, Protiviti and Wilson Sonsini Goodrich and Rosati.

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Informazioni sull?autore

Hind Benbya is Associate Professor of Information Systems in GSCM-Montpellier Business School, France, and Visiting Scholar at the University of California Los Angeles (UCLA) Anderson Business School.

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Altre edizioni note dello stesso titolo

9781843342670: Knowledge Management Systems Implementation: Lessons from the Silicon Valley

Edizione in evidenza

ISBN 10:  1843342677 ISBN 13:  9781843342670
Casa editrice: Chandos Pub, 2008
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