Articoli correlati a Principles of Hotel Front Office Operations

Principles of Hotel Front Office Operations - Brossura

Huyton, Jeremy; Baker, Sue; Bradley, Pam

 
9781844800902: Principles of Hotel Front Office Operations
Brossura
ISBN 10: 1844800903 ISBN 13: 9781844800902
Casa editrice: Cengage Learning Business Pr, 2001

Sinossi

This student-centred guide to front office operations in the hotel industry employs a user-friendly approach to encourage self-access and enable students to progress at their own pace independently of the lecturer. Activities are provided throughout to help students move from an understanding of the basic principleds to thinking like a front office person. The chapters follow a typical guest from check-in to check-out, with small detours to other areas and departments. Each chapter includes an end-of-chapter summary, review and discussion questions. there is a detailed glossary of useful terms. The book is suitable for those taking Hotel, Catering and Institutional Operations/Management examinations and undergraduates on hotel and catering management courses. This student-centred guide to front office operations in the hotel industry employs a user-friendly approach to encourage self-access and enable students to progress at their own pace independently of the lecturer. Activities are provided throughout to help students move from an understanding of the basic principleds to thinking like a front office person. The chapters follow a typical guest from check-in to check-out, with small detours to other areas and departments. Each chapter includes an end-of-chapter summary, review and discussion questions. there is a detailed glossary of useful terms. The book is suitable for those taking Hotel, Catering and Institutional Operations/Management examinations and undergraduates on hotel and catering management courses.

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Product Description

Book by Huyton Jeremy Baker Sue

Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.

Editore
Cengage Learning Business Pr
Data di pubblicazione
2001
Lingua
Inglese
ISBN 10 
1844800903
ISBN 13 
9781844800902
Rilegatura
Copertina flessibile
Numero edizione
2
Numero di pagine
336
Contatto del produttore
non disponibile
Persona responsabile
non disponibile