'This book blew my mind.' Adam Grant, bestselling author of Originals
A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations effective in any situation.
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations, revealing the skills that helped Voss and his colleagues succeed when it mattered most. In this practical guide, he shares nine effective principles you too can use to become more persuasive in both your professional and personal life.
Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, haggling over rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.
'Filled with insights that apply to everyday negotiations.' Business Insider
'Chris Voss has few equals when it comes to high-stakes negotiations. Whether for your business or your personal life, his techniques work.' Joe Navarro, former FBI Special Agent and bestselling author of What Every BODY is Saying
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
Chris Voss spent 24 years working for the FBI, culminating in him becoming the bureau's lead international hostage negotiator. In 2007 he left the organisation and, realising that the skills he had acquired were more widely applicable, began teaching negotiation skills at Georgetown University's McDonough School of Business. He has also taught courses at Harvard Law School and is the head of the Black Swan Group, a consulting firm that leads businesses through difficult negotiations.
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