What do your colleagues, spouse and kids have in common with a five-ton killer whale?
This work explains that both whales and people perform better when you accentuate the positive. It shows how using the techniques of animal trainers - specifically those responsible for the killer whales of SeaWorld - can supercharge your effectiveness at work and at home. It explains the difference between 'GOTcha' (catching people doing things wrong) and 'Whale Done!' (catching people doing things right).
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What do your colleagues, spouse and kids have in common with a five-ton killer whale? This work explains that both whales and people perform better when you accentuate the positive.
Ken Blanchard is Chief Spiritual Officer and Chairman of the Board of the Ken Blanchard Companies. He is the author of a dozen bestselling books - including the blockbuster international bestseller The One Minute Manager and the giant business best-sellers Raving Fans and Gung Ho! - which have combined sales of more than 12 million copies in more than twenty-five languages. He is married with two children and lives in San Diego, California.
Thad Lacinak is vice president and nationwide director of animal training for Busch Entertainment Corperation, with more than twenty-eight years of experience in marine mammal training. Married and the father of two children, he lives in Windermere, Florida. Chuck Tompkins is vice president and head of animal training at SeaWorld in Orlando, Florida. Married and the father of two children, he lives in Orlando, Florida. Jim Ballard is an educator, corporate trainer and writer and has worked closely on three books with Ken Blanchard, Mission Possible, Everyone's a Coach, and Managing by Values. Jim has four children and lives in Amherst, Massachusetts.
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