In this second edition of "Trust and Understanding", the basic principles of the Person-Centred Approach are described for those who care for, and work with, people in need of care in large and small homes, institutions and schools. Guidelines for this 'new-to-some' way of working are introduced clearly and practically, using many real examples, with the aim of: improving understanding of people with special needs and respecting their individuality; maximising quality of life for those in need of care and their carers; making services more satisfying for staff as well as decreasing stress; and providing a balance between institutional expectations and the autonomy of residents.
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Marlis Pörtner, worked in theatre and as an editor and translator, before becoming a psychotherapist. After the 'family years' she studied psychology and has worked for twenty years as a psychotherapist in her own practice. She has always had in her client caseload some people with special needs. She also works as a consultant and supervisor for several social services and is often invited by communities and homes to do workshops for the staff to introduce the concept of 'Trust and Understanding'. She has published a number of books, originally in German, that have been translated into several languages, and numerous articles for professional journals. She was married for more than twenty years, has a daughter and a son, both adult, and two grandsons.
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