One in five workers are violently attacked or abused at work every year. This guide shows how to prevent conflict escalating out of control when dealing with angry customers, patients and clients, and, if it's too late for that, how to handle even the most frightening of situations safely.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
EUR 7,73 per la spedizione da Regno Unito a Italia
Destinazione, tempi e costiDa: Merandja Books, Cornwall, Regno Unito
Paperback. Condizione: Fine. First Thus. A paperback book in fine condition, dated 1999. How to defuse the conflicts that can lead to violence in the workplace. Codice articolo 029825
Quantità: 1 disponibili
Da: Better World Books Ltd, Dunfermline, Regno Unito
Condizione: Good. Ships from the UK. Used book that is in clean, average condition without any missing pages. Codice articolo 52234860-20
Quantità: 1 disponibili
Da: Better World Books Ltd, Dunfermline, Regno Unito
Condizione: Good. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Codice articolo 41872999-75
Quantità: 1 disponibili