Articoli correlati a IT Service Management: A guide for ITIL Foundation...
Sinossi
ITIL® is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. The guide introduces ITIL to Foundation Examination candidates and offers a practical understanding of IT service management. This new edition is compatible with the 2011 update to ITIL®. It includes the following additional processes: business relationship management; design coordination; strategy management for IT services; transition planning and support. An ITIL® licensed product.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
L'autore
Dr Ernest Brewster is a champion of ITIL Service Management. Richard Griffiths is an ISEB examiner. Aidan Lawes is an authority on service management and co-authored ISO/IEC 20000. John Sansbury is a Senior ITIL Examiner.
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
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IT Service Management: A Guide for ITIL Foundation Exam Candidates
Da: Phatpocket Limited, Waltham Abbey, HERTS, Regno Unito
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Condizione: Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. Codice articolo Z1-I-027-01688
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IT Service Management: A Guide for ITIL Foundation Exam Candidates
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Paperback. Condizione: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Codice articolo 6545-9781906124939
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IT Service Management: A Guide for ITIL Foundation Exam Candidates
Da: AwesomeBooks, Wallingford, Regno Unito
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Paperback. Condizione: Very Good. IT Service Management: A Guide for ITIL Foundation Exam Candidates This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Codice articolo 7719-9781906124939
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It Service Management: A Guide for ITIL Foundation Exam Candidates
Editore:
British Computer Society, 2012
ISBN 10: 1906124930
ISBN 13: 9781906124939
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Da: Anybook.com, Lincoln, Regno Unito
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Condizione: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Clean from markings. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,500grams, ISBN:9781906124939. Codice articolo 9148722
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IT Service Management: A Guide for ITIL Foundation Exam Candidates
Da: Jenson Books Inc, Logan, UT, U.S.A.
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paperback. Condizione: Very Good. A clean, cared for item that is unmarked and shows limited shelf wear. Codice articolo 4BQMP3002W2P
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