Do you want a life with a clear purpose? Do you want to be happy and less stressed? Do you want to be the best you can be? For most of us, "Yes" is an easy answer, but to do this is more of a challenge. This book provides a powerful and personal framework to help you find your own superhero and to be the best version of yourself.It all starts with your core personal values, giving a foundation for the way you want to behave. Values are like a moral compass, guiding us when we face choice and uncertainty. When our behaviour is not aligned with our values, we feel stressed. But when our hearts, minds and bodies are aligned, then we find great personal power. Part workbook, part guidebook, My 31 Practices will help you to identify the right values for your life and then translate them into day-to-day behaviour.
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Alan Williams is the Managing Director of Servicebrand Global, a consultancy that specialises in customer service. Steve Payne is an executive coach and founder of NLP Dynamics.
ALAN WILLIAMS, Founder & MD, SERVICEBRAND GLOBAL. Alan coaches service-sector organizations, internationallyand in the UK, to deliver inspiring service for competitive advantage. He is a published author and speaker whose projects have delivered measurable business results across a balanced scorecard and have been recognized with industry awards.Alan thrives on leading the values-driven transformationof service, culture and behaviour and is an expert facilitatorof experiential learning workshops. His first co-authoredbook, The 31 Practices: Release the Power of YourOrganization’s VALUES… Every Day, received internationalcritical acclaim.Alan is a board member of BQF, a founder faculty memberof Culture University, a steering group member of the UKValues Alliance, and founder of the newly formed GlobalValues Alliance.
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